Last Updated: August 23, 2026
Welcome to JashnCraft – Events & Personalized Gifts. These Terms & Conditions govern your use of our website, products, services, and any orders or bookings made with JashnCraft.
By accessing our website, placing an order, submitting a customization request, booking an event service, or otherwise using our services, you agree to these Terms & Conditions.
If you do not agree with these terms, please do not use our website or services.
1. About JashnCraft
JashnCraft provides products and services that may include:
- Personalized and customized gifts
- Gift hampers
- Photo and printed products
- Event decoration services
- Live printing services
- Corporate and bulk gifting
- Other customized products and event-related services
The availability of products and services may vary depending on location, materials, operational capacity, and other factors.
2. Eligibility and Customer Responsibility
By placing an order or booking a service, you confirm that the information provided by you is accurate and complete.
You are responsible for:
- Providing correct personal and contact information.
- Providing an accurate delivery address or event location.
- Reviewing product and personalization details before confirmation.
- Ensuring that you have the necessary rights or permissions for photographs, logos, designs, text, or other content submitted to us.
- Being available or arranging for an authorized person to receive the order or service.
JashnCraft will not normally be responsible for losses, delays, or errors caused by incorrect or incomplete information provided by the customer.
3. Products and Product Information
We make reasonable efforts to display and describe our products accurately.
However, actual products may reasonably vary from photographs, mockups, samples, or images displayed on our website due to:
- Screen and display differences.
- Lighting and photography.
- Printing processes.
- Material and manufacturing variations.
- Handmade or customized production.
- Product size or shape.
Minor differences in color, placement, appearance, or design may occur and will not normally be considered a defect.
4. Personalized and Customized Products
Personalized products are created based on the information, photographs, names, messages, dates, designs, or other customization details submitted or approved by the customer.
Customers are responsible for reviewing all personalization details carefully.
If a design preview is provided and approved by the customer, JashnCraft will generally proceed based on that approval. We may not be responsible for errors that were visible in an approved preview.
Once customization, printing, production, or preparation has started, changes or cancellations may not be possible.
Additional terms relating to customized products are available in our Personalized Product Policy.
5. Orders and Acceptance
Submitting an order or booking request does not automatically guarantee acceptance.
JashnCraft reserves the right to accept, reject, cancel, or limit an order where reasonably necessary, including due to:
- Product or material unavailability.
- Incorrect pricing or product information.
- Technical or operational errors.
- Suspected fraudulent or unauthorized activity.
- Inability to fulfill customization or service requirements.
- Other reasonable business or legal considerations.
If an order cannot be fulfilled after payment has been received, we will review the matter and communicate the available resolution.
6. Pricing and Payments
Product and service prices may be displayed on our website or communicated through official JashnCraft channels.
Prices, offers, and availability may change without prior notice, subject to applicable obligations for already confirmed orders.
Customers are responsible for reviewing the final order amount, applicable delivery charges, taxes, and other charges, if any, before completing payment.
Payments may be processed through supported third-party payment providers.
7. Shipping and Delivery
Delivery timelines are estimates unless specifically confirmed otherwise.
Delivery may be affected by factors such as:
- Product customization and production time.
- Delivery location.
- Courier availability.
- Weather or transportation disruptions.
- Customer availability.
- Incorrect address details.
- Other circumstances beyond our reasonable control.
Further details are available in our Shipping & Delivery Policy.
8. Returns, Refunds and Cancellations
Return, replacement, refund, and cancellation eligibility depends on the nature of the product, order status, and circumstances of the request.
Personalized or customized products may not be eligible for cancellation, return, exchange, or refund once customization, production, or printing has started, except where applicable due to a verified issue.
Please review our Return, Refund & Cancellation Policy and Personalized Product Policy before placing an order.
9. Event Decoration and Service Bookings
For event decoration, live printing, or other event-related services, customers must provide accurate information regarding:
- Event date and time.
- Venue and location.
- Setup requirements.
- Access and entry conditions.
- Contact person details.
- Other relevant requirements.
Changes to a confirmed event, including changes to the date, time, location, scope, or requirements, may affect pricing and availability.
Additional charges may apply for changes requested after confirmation.
Any booking amount, advance payment, cancellation terms, or service-specific conditions communicated for a particular booking will apply to that booking.
10. Customer-Provided Content
Customers may submit photographs, logos, text, artwork, messages, or other content for personalization.
By submitting such content, you confirm that you have the necessary rights, permissions, or authorization to use it.
You agree not to submit content that is unlawful, infringing, fraudulent, abusive, or otherwise inappropriate.
JashnCraft reserves the right to decline any order or personalization request that cannot reasonably or legally be fulfilled.
11. Intellectual Property
Unless otherwise stated, the JashnCraft name, logo, website content, product designs, graphics, text, branding, and other original materials are owned by or used with permission by JashnCraft.
You may not copy, reproduce, distribute, modify, or commercially use JashnCraft content without appropriate authorization.
Customer-provided photographs, logos, and personalization content remain subject to the rights of their respective owners.
12. Third-Party Services
JashnCraft may use third-party providers, including payment gateways, courier services, technology platforms, printing partners, or event vendors.
The use of third-party services may be subject to their own terms, policies, and operational conditions.
We are not responsible for circumstances outside our reasonable control that arise from the independent operations of third-party providers.
13. Limitation of Liability
To the extent permitted by applicable law, JashnCraft will not be liable for indirect, incidental, special, or consequential losses arising from the use of our website, products, or services.
Nothing in these Terms & Conditions is intended to exclude or limit liability where such exclusion or limitation is not permitted under applicable law.
14. Changes to Products, Services and Terms
We may update, modify, suspend, or discontinue products, services, website features, pricing, or these Terms & Conditions from time to time.
Updated Terms & Conditions will be published on this page with a revised Last Updated date. Continued use of our website or services after an update may constitute acceptance of the revised terms, subject to applicable law.
15. Governing Law and Jurisdiction
These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.
Any disputes will be subject to the jurisdiction of the appropriate courts or authorities as determined under applicable law.
16. Contact Us
If you have questions regarding these Terms & Conditions, an order, or any JashnCraft product or service, please contact us through our official website or customer support channels.
By using JashnCraft’s website, placing an order, or booking a service, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
JashnCraft – Events & Personalized Gifts
Crafting Memories. Celebrating Moments.