Last Updated: August 23, 2026
Welcome to JashnCraft – Events & Personalized Gifts. We respect your privacy and are committed to protecting the personal information you share with us.
This Privacy Policy explains how JashnCraft may collect, use, store, and protect your information when you visit our website, place an order, submit a customization request, contact us, or use our services.
By using our website or services, you agree to the practices described in this Privacy Policy.
1. Information We May Collect
Depending on how you interact with JashnCraft, we may collect information such as:
- Your name
- Mobile number
- Email address
- Billing and delivery address
- Order details
- Product customization details
- Names, messages, dates, and other personalization information
- Photographs or other files submitted for personalized products
- Event details, including venue, date, time, and service requirements
- Communication and inquiry details
- Payment-related transaction information provided through supported payment methods
- Technical information such as device, browser, IP address, and website usage data, where collected through our website or third-party services
We collect information only as reasonably necessary to provide our products, services, customer support, and website functionality.
2. How We Use Your Information
We may use your information to:
- Process and manage orders.
- Create and customize personalized products.
- Deliver products and provide event or other services.
- Contact you regarding your order, inquiry, payment, delivery, or service booking.
- Provide customer support.
- Process customization details and customer-uploaded photographs.
- Improve our products, services, and website.
- Prevent fraud, misuse, or unauthorized transactions.
- Comply with applicable legal or regulatory requirements.
- Send promotional or marketing communications where permitted or where you have agreed to receive them.
3. Personalized Photos and Content
When you submit photographs, names, messages, designs, or other content for a personalized product, you authorize JashnCraft to use that content solely for purposes reasonably necessary to process, create, personalize, quality-check, and deliver your order.
You are responsible for ensuring that you have the necessary rights or permission to submit any photograph, design, logo, text, or other content provided to us.
We do not claim ownership of customer-provided photographs or personalization content.
4. Payments
Payments may be processed through third-party payment gateways, banks, or payment service providers.
JashnCraft does not intentionally collect or store complete payment card details when payment processing is handled directly by an authorized third-party payment provider.
Your payment information may be subject to the privacy policies and security practices of the respective payment provider.
5. Sharing of Information
We may share relevant information with trusted third parties only when reasonably necessary to operate our business and provide our services.
This may include:
- Payment service providers.
- Courier and delivery partners.
- Printing, production, or service partners involved in fulfilling an order.
- Event vendors or service providers, where required for a confirmed booking.
- Website hosting, analytics, communication, or technology service providers.
- Government authorities or other parties where disclosure is required by applicable law.
We do not sell your personal information as part of our ordinary business operations.
6. Cookies and Website Technologies
Our website may use cookies and similar technologies to support website functionality, understand website usage, remember preferences, improve performance, and assist with analytics or marketing activities.
You may be able to manage or disable cookies through your browser settings. However, disabling certain cookies may affect some features or functionality of the website.
7. Data Security
We take reasonable administrative, technical, and operational measures to help protect personal information against unauthorized access, misuse, alteration, or disclosure.
However, no website, online transmission, or electronic storage system can be guaranteed to be completely secure. Customers are encouraged to protect their account credentials and avoid sharing sensitive information through unsecured channels.
8. Data Retention
We may retain personal information for as long as reasonably necessary to:
- Process and complete orders or services.
- Provide customer support.
- Maintain business and transaction records.
- Resolve disputes.
- Comply with legal, accounting, taxation, or regulatory obligations.
- Protect our legitimate business interests.
After information is no longer reasonably required, we may delete, anonymize, or securely retain it as required by applicable obligations.
9. Marketing Communications
Where permitted, JashnCraft may send updates, offers, promotions, product information, or other marketing communications through channels such as email, SMS, or messaging platforms.
You may request to stop receiving promotional communications by using the available unsubscribe option or by contacting us through our official support channels. You may still receive important communications relating to active orders, transactions, or services.
10. Third-Party Links and Services
Our website or communications may contain links to third-party websites, platforms, payment providers, or social media services.
JashnCraft is not responsible for the privacy practices, content, security, or policies of third-party websites or services. We encourage you to review their respective privacy policies before providing personal information.
11. Children’s Privacy
Our products and services are not intended to knowingly collect personal information from children without appropriate authorization from a parent or legal guardian.
If you believe that personal information relating to a child has been provided to us without appropriate authorization, please contact us so that we can review the matter.
12. Your Choices and Requests
Subject to applicable law and our legitimate business or legal requirements, you may contact us to request information about your personal data or to request correction, updating, or deletion of certain information.
Some information may need to be retained where necessary to complete transactions, maintain records, prevent fraud, resolve disputes, or comply with legal obligations.
13. Changes to This Privacy Policy
JashnCraft may update this Privacy Policy from time to time to reflect changes in our business, website, services, or applicable requirements.
The updated version will be published on this page with a revised Last Updated date. We encourage you to review this Privacy Policy periodically.
14. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or how your information is handled, please contact JashnCraft through our official website or customer support channels.
JashnCraft – Events & Personalized Gifts
Crafting Memories. Celebrating Moments.