Last Updated: August 23, 2026
At JashnCraft – Events & Personalized Gifts, we aim to provide a secure and convenient payment experience for our customers. This Payment & COD Policy explains the available payment methods, payment requirements, and conditions related to Cash on Delivery (COD).
By placing an order or booking a service with JashnCraft, you agree to the terms of this policy.
1. Accepted Payment Methods
Depending on availability, JashnCraft may accept payment through:
- UPI
- Credit cards
- Debit cards
- Net banking
- Supported digital wallets
- Other payment methods available during checkout
- Bank transfer or other approved payment methods for selected orders or services
Available payment options may vary depending on the order, product, location, or payment service provider.
2. Payment Confirmation
An order will generally be considered confirmed after successful payment confirmation or after approval of an eligible payment method.
Customers are responsible for ensuring that payment details and transaction information are correct before completing a payment.
If a payment fails but an amount is debited from your account, please allow reasonable time for the payment provider or bank to process the transaction status. If the issue is not automatically resolved, contact the relevant payment provider or bank and share the transaction details with JashnCraft where necessary.
3. Cash on Delivery (COD)
COD availability is subject to product type, order value, delivery location, and JashnCraft’s operational policies.
COD may not be available for all products or locations.
JashnCraft reserves the right to enable, disable, restrict, or refuse COD for any order where reasonably necessary.
4. Personalized Products and COD
Since personalized and customized products are specially created according to customer requirements, COD may be unavailable or restricted for personalized products.
JashnCraft may require:
- Full advance payment, or
- A partial advance payment
before starting customization, printing, production, or dispatch.
The applicable payment requirement will be displayed during checkout or communicated to the customer before order confirmation.
5. COD Order Confirmation
For eligible COD orders, JashnCraft may contact the customer through phone, WhatsApp, SMS, or another available communication method to verify the order.
Customers may be required to confirm:
- Their name
- Mobile number
- Delivery address
- Product and order details
- Availability to receive the order
JashnCraft reserves the right to cancel or hold a COD order if confirmation is not received within a reasonable period.
6. Unreachable or Unconfirmed COD Orders
A COD order may be cancelled if the customer:
- Does not respond to order confirmation attempts.
- Provides an incorrect or incomplete contact number.
- Provides an incorrect or incomplete delivery address.
- Repeatedly remains unreachable.
- Does not confirm the order when requested.
This is done to reduce failed deliveries and ensure efficient order processing.
7. Refused or Uncollected COD Orders
Customers placing a COD order are expected to accept delivery if the order matches the confirmed order details and is delivered in acceptable condition.
If a customer refuses delivery, remains unavailable, or fails to collect the order after it has been dispatched, JashnCraft may incur shipping, return, packaging, customization, and operational costs.
In such cases, JashnCraft reserves the right to:
- Restrict COD availability for future orders.
- Require prepaid payment for future orders.
- Recover applicable re-delivery or shipping charges before processing another order.
For personalized or customized products, additional conditions under the Personalized Product Policy and Return, Refund & Cancellation Policy may apply.
8. Event and Service Booking Payments
For event decoration, live printing, corporate services, bulk orders, or other customized services, an advance or booking payment may be required to confirm the booking.
The remaining amount, payment schedule, and any additional charges will be communicated before confirmation.
Work, material procurement, vendor bookings, or event preparation may begin only after the required advance payment has been received.
9. Payment Security
Online payments may be processed through authorized third-party payment gateways or payment service providers.
JashnCraft does not intentionally store complete debit or credit card details when payments are processed directly by a third-party payment provider.
Customers should ensure that payments are made only through official JashnCraft payment links, checkout pages, bank details, or other officially communicated payment methods.
10. Payment Disputes and Chargebacks
If you experience a payment-related issue, please contact JashnCraft before initiating a chargeback or payment dispute, where reasonably possible.
We may request relevant information, including:
- Order number
- Transaction ID
- Payment screenshot or confirmation
- Registered mobile number or email address
Fraudulent, unauthorized, or abusive payment disputes may result in cancellation of orders, suspension of services, or other appropriate action.
11. Pricing and Payment Errors
Although we make reasonable efforts to ensure accurate pricing and payment information, technical, typographical, or system errors may occasionally occur.
JashnCraft reserves the right to correct such errors and, where necessary, cancel or revise an affected order after informing the customer and providing an appropriate resolution.
12. Refunds
Any eligible refund will be handled according to our Return, Refund & Cancellation Policy.
Refund eligibility may depend on the order status, product type, customization stage, payment status, and circumstances of the request.
13. Changes to This Policy
JashnCraft may update this Payment & COD Policy from time to time. Any changes will be published on this page with an updated Last Updated date.
We encourage customers to review this policy before placing an order.
14. Contact Us
If you have any questions regarding payments, COD availability, advance payments, failed transactions, or order confirmation, please contact JashnCraft through our official website or customer support channels.
JashnCraft – Events & Personalized Gifts
Crafting Memories. Celebrating Moments.